Maximising the Efficiency of Your Office Cleaning Service: A Comprehensive Guide

In the pursuit of a spotless and well-organised office, Soap Professional Cleaning’s dedicated team, affectionately known as SOAPSTARS, shines bright. This quick guide unveils essential strategies to extract maximum efficiency from your office cleaning service, emphasising clear communication, unhindered access, and regular follow-ups with Soap Professional Cleaning.

office cleaning services

Maintaining a clean and organised office environment is crucial for the well-being of employees and the overall productivity of a business. Many organisations choose to enlist the services of professional office cleaners to ensure a pristine work environment. However, merely hiring an office cleaning service is not enough; it’s essential to optimise the relationship to get the most value out of the arrangement. In this article, we’ll explore key strategies to maximise the efficiency of your office cleaning service, from setting clear expectations to fostering effective communication and conducting regular follow-ups.

Communicate Expectations Clearly:

One of the fundamental aspects of ensuring a successful partnership with your office cleaning service is to communicate your expectations clearly. Before the cleaning service begins, have a detailed discussion with the cleaning team or service provider. Outline specific cleaning tasks, frequency, and any special requirements unique to your office space, and special finishes that require specific cleaning products or methods or require careful handling. Clearly defining expectations helps in avoiding misunderstandings and ensures that the cleaning service aligns with your business needs.

For instance, if you have specific areas that require extra attention, such as meeting rooms or high-traffic zones, communicate these details upfront. Providing a detailed checklist can be beneficial, making it easier for the cleaning team to understand and fulfill your requirements.

Share as much information as you can with your cleaning company, so they can form a picture of your business and what’s important to you.

Grant Access to All Areas:

To enable the office cleaners to perform their duties efficiently, ensure they have unrestricted access to all areas of your office. This includes not only workspaces but also areas like storage rooms, breakrooms, and restrooms. Restricted access can impede the cleaning process and result in incomplete or subpar service.

Consider providing electronic key cards or any necessary access codes to the cleaning team. If your office has security protocols, make sure the cleaning service is aware of and complies with them. Open communication regarding access will enhance the overall effectiveness of the cleaning service and contribute to a consistently clean workplace.

Prepare the Office Before Each Cleaning:

Maximise the efficiency of your office cleaning service by preparing the workspace before their arrival. Encourage employees to tidy up their desks and work areas, ensuring that personal items are stowed away. This not only facilitates a more thorough cleaning but also helps the cleaners focus on their primary tasks without unnecessary distractions.

Clearing clutter and organising the office space beforehand allows the cleaning team to access surfaces and areas that might otherwise be overlooked. An organised office ensures that the cleaning service can operate smoothly, leading to a more effective and satisfying cleaning experience.

Ensure your staff routinely tidy their desks before cleaners attend to ensure important information or documents are not lost and the cleaners are free to clean desks effectively.

Operate a journal or similar communication system if you will not be meeting your cleaners each week in person. This way you can leave any special instructions for the day, and they and communicate in response. Your cleaners can also use this system to let you know of any products that need to be replenished, an note any areas that may need extra attention on future cleans (this may be outside the scope of your service, but by alerting you, you can make a decision on whether or not to approve an extra task).

Regular Follow-Ups for Quality Assurance:

Establishing a system of regular follow-ups is crucial for maintaining a high standard of cleanliness in your office. After each cleaning session, take the time to evaluate the results. This can be done through feedback forms, surveys, or direct communication with the cleaning service. A good cleaning company will request feedback after every clean to ensure quality remains high.

Address any concerns or areas that may require additional attention. Effective feedback not only helps the cleaning team understand your expectations better but also ensures continuous improvement in their services. Regular follow-ups create a channel for open communication, fostering a positive working relationship between your business and the cleaning service.

Implement a Feedback Loop:

Creating a feedback loop is essential for ongoing improvement. Encourage employees to provide feedback on the cleanliness of their workspaces. This information can be relayed to the cleaning service to address specific concerns or areas that may need additional focus.

Regularly review the feedback and discuss it with the cleaning service to make necessary adjustments. This collaborative approach promotes a sense of shared responsibility for the cleanliness of the office and ensures that the cleaning service remains responsive to your evolving needs.

In conclusion, as you embark on the journey of maintaining a pristine office, Soap Professional Cleaning’s SOAPSTARS stand as reliable allies. Through clear communication, unhindered access, and regular follow-ups, you unlock the full potential of this dedicated team, ensuring your office space gleams with brilliance. SOAPSTARS exemplify the commitment to excellence that defines Soap Professional Cleaning, contributing significantly to the health, well-being, and overall success of your business.

Client Testimonials

“My cleaner from SOAP goes under the rugs, she moves the furniture, and my sink sparkles every time she’s been. She even puts a stamp on the toilet roll.“

Louisa Sanghera
Northern Beaches

“I just wanted to enjoy another couple of hours with the house looking perfect. I know it can’t last, but I just feel better when it’s properly clean and tidy."

Ranya Akacha

”I am very happy with the services provided by SOAP. Camila is very quick and thorough with the clean and also very pleasant while she is here. My apartment always feels fresh and clean after she has been.”

Joanne Baldwin

"We have been clients of SOAP for the past four years. Throughout that time we have found all our dealings with SOAP to be of a very high and professional standard. As long-standing clients of SOAP, we have become acquainted with many of their cleaners and found them all to be extremely friendly, polite, diligent, punctual, hardworking and professional. I have no hesitation in recommending Brilho as a reliable and trust worthy cleaning service."

Theresa Lee

“I have been using SOAP Professional Cleaning service for the last 6 years. During this time I have found them to be thorough, reliable and responsible. Priscilla has always been helpful at providing times that suit me. The cleaners are always pleasant and cooperative and Priscilla clearly communicates my requirements to them. My present cleaner has been coming for 2 years and is always prompt, efficient and I feel comfortable leaving her in the house if I need to be away. Should any minor problem arise Priscilla always shows initiative and deals with it promptly. I appreciate the email booking confirmation service and the ability to pay online. I have no hesitation in recommending SOAP Professional Cleaning.”


"For some years now I have used SOAP cleaning services and I find them reliable, dependable, very quick to respond to queries and issues, and all the staff are delightful.”

Louise S

“I have been very happy with SOAP Cleaning’s service. The cleaner does a very thorough job and my house is gleaming when they are done. She always asks if I am happy before she leaves, which I really appreciate. A very professional service.”

Roxanne Fox

“Priscilla and her team at SOAP have saved my sanity over the past two years! They are flexible and always try to accommodate changes or extra requests without a worry. The cleaning is thorough, with small touches that I love coming home to. I would highly recommend SOAP!”

Danielle Stone

“The team do a good job cleaning each fortnight. I like the extra touches of the welcome plant and if you recommend the service I've enjoyed the surprise and delight gift basket.”

Alisha Jackson

”As a single mum. Who works full time I am so happy to have finally found a cleaning service that I can rely on for quality and consistency! Our cleaner Mariana is absolutely fabulous and her attention to detail is great. It’s a fantastic feeling coming home from a long day at work to a spotless house, giving me more time to spend with my daughter! “

Carolina Ramos