Gift Card Terms

SOAP CLEANING SERVICES PTY LIMITED – GIFT CARD TERMS OF USE

  1. These terms apply to each Gift Card as if the Gift Voucher Recipient was the person who ordered and paid for the Gift Card.
  2. Each Gift Card entitles the Gift Card Recipient to a single clean in one session:
    1. Of one Premises within 35 kilometres of 1 Martin Place, Sydney;
    2. For the number of cleaner working hours specified in the Gift Card;
    3. Using equipment and Cleaning Materials supplied by the Gift Card Recipient; and
    4. Ordered by the Gift Card Recipient within 3 years after the date of issue of the Gift Card.
  3. Each Gift Card entitles the Gift Card Recipient to a General Clean. Alternatively, the value of the Gift Voucher may be applied, at the request of the Gift Card Recipient, towards the cost quoted by us for:
  4. Each Gift Card entitles the Gift Card Recipient to a single clean in one session:
    1. A Move In Clean;
    2. An End of Lease Clean; or
    3. An After Hours Clean.
  5. Each Gift Card Recipient must pay us our Service Charges for any Services ordered in excess of those allowed for by the Gift Voucher.
  6. Gift Card can only be redeemed by the Gift Card Recipient calling or emailing us to order provision of Services.
  7. Until they are redeemed, Gift Vouchers are transferrable by Gift Voucher Recipients to other persons.
  8. All Services are provided subject to our general terms of business, published on our Website.
  9. In these terms, unless the contrary intention appears:
    • ‘After Hours Clean’ means a clean wholly or partly provided outside Business Hours;
    • ‘Business Hours’ means the hours of 8 am to 6 pm, Monday to Friday (public holidays excepted);
    • ‘Cleaning Materials’ means cleaning products other than non-disposable equipment;
    • ‘End of Lease Clean’ means a detailed clean of vacant premises, after you have vacated them;
    • ‘General Clean’ means a routine clean of furnished premises;
    • ‘Gift Card’ means a card for provision of Services to someone other than the person who ordered and paid for the card;
    • ‘Gift Card Recipient’ means the person to whom a Gift Card is given (other than the person who ordered and paid for the Gift Card);
    • ‘Move In Clean’ means a detailed clean of vacant premises, prior to occupation by you;
    • ‘Order’ means an order placed by you with us and ‘ordered’ has a corresponding meaning;
    • ‘Premises’ means the premises at which the Services are to be provided specified in your Order or by the Gift Voucher Recipient, as varied from time to time in accordance with our general terms of business;
    • ‘Services’ means the services specified in your Order or by the Gift Card Recipient, as varied from time to time in accordance with our general terms of business;
    • ‘Service Charges’ means our charges for the Services specified on our Website, as varied from time to time in accordance with our general terms of business;
    • ‘Service Times’ means the days on which and times at which the Services are to be provided specified in your Order or by the Gift Card Recipient, as varied from time to time in accordance with our general terms of business;
    • ‘Variation’ means a change, alteration or addition to the Premises, Services, Service Charges or Service Times.
    • ‘We’, ‘our’ and ‘us’ means SOAP Professional Cleaning Pty Limited ABN 52 600 689 530; ‘Website’ means the website www.soapprofessionalcleaning.com.au; and
    • ‘You’ and ‘Your’ means the customer named in an Order and, where applicable, each Gift Voucher Recipient.